Frequently Asked Questions

Because your vacation deserves more than Google guesses and DIY disasters. We’re your travel matchmakers, ensuring every detail is perfectly curated so you can jet set without regrets.

As travel pros, we have (and you benefit from) insider connections, tailored recommendations, and all the expertise to make your trip seamless and spectacular. Think of us as your personal travel concierge, ensuring every detail is handled so you can focus on enjoying the journey. Plus, when things go sideways (looking at you, flight delays), we’ve got your back.

Yes, we do, and it’s the smartest investment you’ll make in your vacation. Our planning fee ensures you get unparalleled support, VIP perks, access to bespoke itineraries, and peace of mind knowing your trip is in expert hands. No hidden surprises—just upfront clarity and exceptional service. Think of it as the price of turning travel dreams into reality without the stress. Trust us, you’ll see the value when you’re sipping a cocktail in paradise.

Yes! Already have your destination (and maybe even the perfect hotel) in mind? Those bookings are always complementary! 

If, however, you’re craving the ultimate travel glow-up—personalized itineraries, door-to-door transfers, exclusive experiences, and someone to handle every "oops" moment—we do charge a planning fee. Consider it the cost of transforming your getaway into pure magic.

We blend luxury, personalization, and a sprinkle of magic. From dreamy boutique hotels to exclusive experiences, we design trips that go beyond your wildest wanderlust dreams. Plus, we’ve got style—and cheek.

Sure, if you love spending hours researching, risking average results, and crossing your fingers. Or, let us handle it and skip straight to sipping Champagne at your overwater villa.

Everything but the packing (but we’ll help you with a packing list). From flights and hotels to bespoke itineraries, dinner reservations, and insider experiences—you name it, we’ve got it covered.

If it’s on the map, we can get you there. From Parisian chic to safaris in the Serengeti, we have the expertise and connections to make it spectacular.

Easy and exciting! We start with a complimentary consultation to learn your travel dreams and style, and to give you an opportunity to interview us as well! Once you decide we are a match, the planning fee is paid and we are off to the races! We will craft a custom itinerary for you to review. Once you approve, we book everything and manage the details. All you do is pack and enjoy.

Absolutely! Because life happens, and we want you covered. We’ll help you choose the perfect policy to protect your investment and peace of mind.

Oh, absolutely. From room upgrades to complimentary breakfasts and spa credits, we’ll unlock the kind of VIP treatment that makes you feel like royalty.

Challenge accepted! While we recommend planning ahead, we’re pros at pulling together fabulous escapes—even on short notice. Just call us your travel superheroes. That said, depending on the time of year, destination, complexity of services needed, and how little notice we’re given, an additional last-minute service fee may apply. This ensures we can dedicate the resources needed to make your trip amazing without compromising on quality or attention to detail.

You bet! Whether it’s a family reunion, girls’ getaway, or destination wedding, we’ll ensure it’s seamless, stunning, and memorable for everyone. But we don’t stop there—we’re also experts at organizing corporate travel, incentive trips, executive retreats, and team-building events. From luxurious venues to hassle-free logistics, we’ll create an experience that wows your group and keeps everyone talking long after the trip is over. Big or small, personal or professional, we’ve got you covered.

No stress, we’ve got your back 24/7. Lost luggage? Missed connection? We’ll handle the hiccups while you relax and sip that mojito.

The traveler who wants more. More luxury, more personalization, more unforgettable moments. If you value experiences over logistics, we’re your perfect match.

Absolutely! We can step in, sprinkle our magic, and elevate what you’ve started into something extraordinary.